SAP Knowledge Base Article - Preview

2625012 - Dashboard Times Out in RUI: Report Cannot Be Opened / Report Session is Lost

Symptom

Dashboards in RUI (Fiori) cannot be refreshed if the session was idle for some time. All reports of the dashboard result in one of the following errors:

'Report cannot be opened; report an incident.'

'Report session is lost. Please restart report.'


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Environment

SAP Hybris Cloud for Customer RUI (Fiori)

Product

SAP Cloud for Customer add-ins 1802 ; SAP Cloud for Customer add-ins 1805

Keywords

Dashboard, Dump, Time Out, Report Session Lost, Report Cannot Be Opened, Analysis , KBA , AP-RC-ANA-UI , C4C, ByD, Travel: Analytics UI Framework , Problem

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