SAP Knowledge Base Article - Public

2625100 - Candidate Profiles With the Same Contact Email Address - Recruiting Management


Candidate was able to create 2 Candidate Profiles that have the same email address and was able to apply to the same job requisition.


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SAP SuccessFactors Recruiting Management


The reason why Candidate was able to create two Candidate Profiles with the same email is because the Candidate created the 2nd profile using a different email address and changed it to the one she applied initially. To confirm this, you may need to check the Candidate History of both Candidate Profiles

1st Candidate:



2nd Candidate: Notice the email change



Confirm with Candidate which profile they wish to proceed and either merge the two duplicate profiles or move the other one to a disposition status.

See Also

2103863 - Manage Duplicate Candidates - Recruiting Management


duplicate, candidates, email, address, duplicated. , KBA , LOD-SF-RCM-CAP , Candidate Profiles , Problem


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