Symptom
- You are using SAP Contact Center trying to communicate with a SOAP web service
- For this, you are using WSDL but found that SAP CCtr isn't interpreting the WSDL file correctly
- It sends some parameters within the wrong namespace
- CEM logs receive a response=500 Internal Server Error
Read more...
Environment
SAP Contact Center 7.0.11
Product
SAP Contact Center, on-premise edition 7.0 ; SAP Supplier Relationship Management 7.0
Keywords
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, WSDL, WebServices, SOAP, 500 server error , KBA , CRM-CCI , Contact Center Infrastructure , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.