2625235 - HTTP Status 500 – Internal Server Error in SAP Analytics Cloud (SAC)

HTTP Status 500 – Internal Server Error in SAP Analytics Cloud (SAC)

In Chrome Developer Tools see POST to https://authn.<Landscape Host>.hana.ondemand.com/saml2/sp/mds fails with Status Code: 500

• SAP Analytics Cloud

1. Browse to SAP Analytics Cloud
2. Notice the issue

An expired SAML certificate.

This issue can only be resolved by SAP.

The SAP Cloud Operations team is responsible for making this change.

Please request this change via a Product Support chat case on the SAP for Me by choosing the SAP BusinessObjects Business Intelligence >> SAP Analytics Cloud expert area or the LOD (OnDemand) >> LOD-ANA-ADM component.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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