2625263 - How to Cancel a Count Task

You have created a Logistics Area Count Task XXX (XXX represents the Count Task ID). Now you want to cancel it so that it does not update inventory. You want to know how to do this.

SAP Business ByDesign

1. Navigate to the work center Physical Inventory.
2. Go to the Monitoring view and then select: By PI Count Document sub-view.
3. Find and select the Count Document YYY (YYY represents the Physical Inventory count Document ID).
4. Click the Edit button.
5. Go to the Count Tasks tab.
6. Here you can see the Not Started 'Task XXX', but you cannot find any option to cancel or delete it.

You cannot directly delete or cancel a Count Task even though it has the status 'Not Started'.

If Task is in 'Not Started' status, then you can directly delete the corresponding physical inventory document. To do so:

1. Go to the Physical Inventory work center.
2. Select the Monitoring view and the By PI Count Document sub-view.
3. Search and select the relevant PI Count Document ID YYY.
4. Choose Delete button. This will delete the PI Count Document as well as the Count Task.

Note 1: Just finishing the count task does not update the inventory. Inventory is updated once you Approve the logistics area count items. So, you can always Reject the PI Count Document even if the count task is finished, and then it will not update the inventory. To do so:

1. Go to the Physical Inventory work center.
2. Select the Monitoring view and then select 'By PI Count Document' sub-view.
3. Search and select the relevant PI Count Document ID YYY.
4. Choose Edit button.
5. In the new screen, go to the Count Items tab.
6. Select all Line Items using Shift key and then choose the Reject Count Item button.

Note 2: If some Tasks are already processed, it is not possible to delete the PI Count Document. Hence, in this case, you have to first confirm the open Tasks with zero Quantities. Then from the corresponding count document, you can Reject the relevant Count Items.

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