Symptom
No "Update" option available for the user or initiator, even when can see the "Withdraw" and "Resubmit" options on the below objects.
EC Elements:
- Dependents
- Work Permit
- Foundation object workflows
MDF elements:
- Benefits
- Income Tax Declaration
- Intelligence Services Workflow
- MDF object with data operation Delete
- MDF object with Pending data configuration as False
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
When approver "sent back" the workflow, the user/initiator get to see only Withdraw and Resubmit option and no "Update".
option available.
Cause
It is because for fewer objects the "on the fly" changes are being supported so for such objects "Withdraw" and "Resubmit" options are alone available.
Resolution
It is expected system behavior, therefore to update the workflow, the user would require to Withdraw the workflow and then do the edit, to be able to amend changes to the record then resubmit it.
Keywords
No "update" option on workflow, workflow exceptions, Workflow update, Workflows on FO, tax declaration workflow, unable to update workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem