SAP Knowledge Base Article - Public

2625344 - Workflow "Update" option not available on few objects - Employee Central

Symptom

No "Update" option available for the user or initiator, even when can see the "Withdraw" and "Resubmit" options on the below objects.

EC Elements:

  • Dependents
  • Work Permit
  • Foundation object workflows

MDF elements:

  • Benefits
  • Income Tax Declaration
  • Intelligence Services Workflow
  • MDF object with data operation Delete
  • MDF object with Pending data configuration as False

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

When approver "sent back" the workflow, the user/initiator get to see only Withdraw and Resubmit option and no "Update".
option available.

Cause

It is because for fewer objects the "on the fly" changes are being supported so for such objects "Withdraw" and "Resubmit" options are alone available.

Resolution

It is expected system behavior, therefore to update the workflow, the user would require to Withdraw the workflow and then do the edit, to be able to amend changes to the record then resubmit it.

Keywords

No "update" option on workflow, workflow exceptions, Workflow update, Workflows on FO, tax declaration workflow, unable to update workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors HCM Core all versions