SAP Knowledge Base Article - Public

2625482 - Manage Apprentice Department not Loading


When on the Apprentice Management UI, the Page for Manage Apprentice Department is not loading.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Employee Central - Apprentice Management

Reproducing the Issue

  1. Navigate to Apprentice Management
  2. Select the "Take Action" button and click "Manage Apprentice Department"
  3. The Manage Apprentice Department UI does not load


This is caused by a MDF Cache issue.


Run the Metadata Cache Refresh

Step 1: Via UI

  1. Admin tool
  2. OData API Metadata Refresh and Export
  3. Refresh

Step 2: Navigate back to Manage Apprentice Department and test the issue is resolved.

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Implementing Apprentice Management in Employee Central

Chapter: Setting Up Apprentice Management

See Also

    • 2589774 - MDF Object Definition to DB Sync 
    • 2171588 - SuccessFactors: OData API Metadata Refresh and Export
    • 2087462 - How to delete browsing history and cache/cookies of an internet browser
    • 2500964 - Unable to activate v4admin User - System System (v4admin user is inactive)
    • 2333914 - Unable to activate department object 
    • 2318784 - Employee Central - Apprentice Management 
    • 2805708 - Apprentice Management Department Plan are not showing all Selected Departments


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    SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions