Symptom
When on the Apprentice Management UI, the Page for Manage Apprentice Department is not loading.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central - Apprentice Management
Reproducing the Issue
- Navigate to Apprentice Management
- Select the "Take Action" button and click "Manage Apprentice Department"
- The Manage Apprentice Department UI does not load
Cause
This is caused by a MDF Cache issue.
Resolution
Run the Metadata Cache Refresh
Step 1: Via UI
- Admin tool
- OData API Metadata Refresh and Export
- Refresh
Step 2: Navigate back to Manage Apprentice Department and test the issue is resolved.
FAQ - Additional Information
Q) Where can I get Guide?
A) Guide: Implementing Apprentice Management in Employee Central
Chapter: Setting Up Apprentice Management
See Also
- 2589774 - MDF Object Definition to DB Sync
- 2171588 - SuccessFactors: OData API Metadata Refresh and Export
- 2087462 - How to delete browsing history and cache/cookies of an internet browser
- 2500964 - Unable to activate v4admin User - System System (v4admin user is inactive)
- 2333914 - Unable to activate department object
- 2318784 - Employee Central - Apprentice Management
- 2805708 - Apprentice Management Department Plan are not showing all Selected Departments
Keywords
Manage Apprentice Department, Apprentice Department, Apprentice, Department, loading, hanging, won't load, load , KBA , LOD-SF-EC-APM , Apprentice Management , Problem