SAP Knowledge Base Article - Public

2625482 - Manage Apprentice Department not Loading

Symptom

When on the Apprentice Management UI, the Page for Manage Apprentice Department is not loading.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Employee Central - Apprentice Management

Reproducing the Issue

  1. Navigate to Apprentice Management
  2. Select the "Take Action" button and click "Manage Apprentice Department"
  3. The Manage Apprentice Department UI does not load

Cause

This is caused by a MDF Cache issue.

Resolution

Run the Metadata Cache Refresh

Step 1: Via UI

  1. Admin tool
  2. OData API Metadata Refresh and Export
  3. Refresh

Step 2: Navigate back to Manage Apprentice Department and test the issue is resolved.

FAQ - Additional Information

Q) Where can I get Guide?

A) Guide: Implementing Apprentice Management in Employee Central

Chapter: Setting Up Apprentice Management

See Also

    • 2589774 - MDF Object Definition to DB Sync 
    • 2171588 - SuccessFactors: OData API Metadata Refresh and Export
    • 2087462 - How to delete browsing history and cache/cookies of an internet browser
    • 2500964 - Unable to activate v4admin User - System System (v4admin user is inactive)
    • 2333914 - Unable to activate department object 
    • 2318784 - Employee Central - Apprentice Management 
    • 2805708 - Apprentice Management Department Plan are not showing all Selected Departments

    Keywords

    Manage Apprentice Department, Apprentice Department,  Apprentice, Department, loading, hanging, won't load, load , KBA , LOD-SF-EC-APM , Apprentice Management , Problem

    Product

    SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions