Symptom
- Is it possible to disable Email notifications for an approver listed in a workflow?
- Can I set one approver to receive an email notfication and another approver to not receive an email notification for a workflow indivually?
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Make a change in the system that triggers a workflow that has 1 or more step approvers
- The Workflow notification email is sent out and the ToDo list is populated with a notification
Resolution
- If a user or group of users is listed as a workflow approver they will receive an Email notification as well as a ToDo notification
- For example, when a workflow step is approved, you want the initiator and contributor to be notified, but you don’t think it’s necessary to notify the current approver of this step. You can define the configuration for Workflow approved Action as follows:
Workflow Action | Email Recipient | Email Notification |
---|---|---|
Workflow approved | Initiator | ON |
Current Approver | OFF | |
Contributor | ON |
For more details about that, please refer to the Implementing and Managing Workflows - Creating a Workflow Email Configuration Implementation Page.
Keywords
step approver, success factors, SFEC, SF EC, Emp crtl, SFSF, wfl, alert and notifications, notification, todo, email, reciever, sender, initiator, approver, contributor, email notification, workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions