SAP Knowledge Base Article - Public

2625628 - Can we turn off Workflow Notifications?

Symptom

  • Is it possible to disable Email notifications for an approver listed in a workflow?
  • Can I set one approver to receive an email notfication and another approver to not receive an email notification for a workflow indivually?

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Make a change in the system that triggers a workflow that has 1 or more step approvers
  2. The Workflow notification email is sent out and the ToDo list is populated with a notification

Resolution

  • If a user or group of users is listed as a workflow approver they will receive an Email notification as well as a ToDo notification
  • For example, when a workflow step is approved, you want the initiator and contributor to be notified, but you don’t think it’s necessary to notify the current approver of this step. You can define the configuration for Workflow approved Action as follows:

Workflow ActionEmail RecipientEmail Notification
Workflow approved Initiator ON
Current Approver OFF
Contributor ON

For more details about that, please refer to the Implementing and Managing Workflows - Creating a Workflow Email Configuration Implementation Page.

Keywords

step approver, success factors, SFEC, SF EC, Emp crtl, SFSF, wfl, alert and notifications, notification, todo, email, reciever, sender, initiator, approver, contributor, email notification, workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions