Symptom
PDI field data is not populated in the Material BO(Material BO is an example, it is valid for any BO) even though PDI field data exists in the incoming XML payload for Material Replication from SAP Business Suite interface
Environment
SAP Hybris Cloud For Customer
Reproducing the Issue
-
Replicate Material from ERP to C4C by adding some data to the IDOC field which is mapped to C4C PDI field
- Open Administration --> Web Service Message Monitoring -> Open XML message
- You can see the PDI field exists with some data
- Open the corresponding material in C4C, data is not populated in the BO
Cause
Patch solution is enabled in the C4C system but the PDI field data coming in the incoming XML has namespace of the Original Solution
Resolution
Update the middleare(PI/HCI) mapping to send the correct namespace(Patch Solution) to C4C
See Also
Keywords
PDI, namespace, Patch solution, HCI, SAP PI , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions