Symptom
- Lumira in BI Platform is slow to load
- Once loaded, performance is normal
- The slow performance occurs once per logon session, and is subsequently quick to launch
- A trace of the slow workflow shows this in the BI Launchpad web application traces, with requests that take 20s to complete
- pingServerFactory(): server doesn't exist, cms=<cmsname>:6400,name=<node>.<server>,kind=pjs
- END OUTGOING CALL Outgoing: (NO RESPONSE) SPENT [20.003] FROM [BIPSDK.EnterpriseSession:getService#<service>]
- Network monitoring shows one or more 20-40s delays between loading elements
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Environment
- SAP BusinessObjects Business Intelligence Platform 4.2
- SAP BusinessObjects Lumira 2.x
Product
SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Lumira 2.1
Keywords
KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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