SAP Knowledge Base Article - Public

2625865 - Take Action Tile Count is not Reverted if the Alert is Cancelled

Symptom

If an alert is cancelled/deleted, the number of "Alerts Due Anytime" is not updated on the Take Action Tile from Homepage

Environment

  • SAP SuccessFactors HCM Core
  • Employee Central
  • Alerts

Resolution

  • This is currently expected behavior.
  • Engineering and Product Management are planning on enhancing the behaviour here, however no date has been set as of yet.
  • This has been catagorized as an enhancement as it will require some code changes.
  • Please follow this KBA for updates.

Keywords

SF, success factors, EC, alert not removed from todo, to do , KBA , ect-83768 , LOD-SF-EC-ADM , Admin Tools (EC Core only) , Problem

Product

SAP SuccessFactors Employee Central 1611 ; SAP SuccessFactors Employee Central 1702 ; SAP SuccessFactors Employee Central 1705 ; SAP SuccessFactors Employee Central 1708 ; SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805