The status of the Gmail integration is displaying you the message "ISGC 004 - Authorization Error. Contact your administrator for Google Services."
SAP Hybris Cloud for Customer
There is some credential mismatch between the C4C business user and Gmail account.
To solve this, please folllow the steps below:
- Go to “Email Configuration”, “User Settings” tab.
- Go to “Sync Settings” and so “E-mail Configuration”.
- Select “Gmail”.
- Select the gmail account to respective business user of C4C.
- Enter the password.
- Save it.
- The Update check will be done.
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