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2626222 - 'Entity does not exist' error in Domain Connector - LMS

Symptom

  • Error code 1102 encountered when adding or updating the domains using the Domain Connector
  • Completion status shows: 'FAIL - All records were rejected'
  • Viewing the error logs: 'WARN - Some records were rejected' with error “Entity does not exist. Parent Domain does not exist in the LMS, the new Domain was not added in the LMS”,while the parent domain is actually existing in the system.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SuccessFactors Learning Management System (LMS)

Product

SAP SuccessFactors Learning all versions

Keywords

SF, Success Factors, LMS, learning, domain connector, error code 1102, entity does not exist , KBA , LOD-SF-LMS-CON , Connectors , Problem

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