2626222 - 'Entity does not exist' error in Security Domain Connector

• Error code 1102 encountered when adding or updating the domains using the Security Domain Connector.
• Completion status shows: 'FAIL - All records were rejected'.
• Viewing the error logs: 'WARN - Some records were rejected' with error “Entity does not exist. Parent Domain does not exist in the LMS, the new Domain was not added in the LMS”.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors Learning

1. Upload the connector data file to SFTP server >
2. Access Learning Administration page
3. Go to System Administration > Connector > Security Domain Connector >
4. Run the connector >
5. View results of connector execution.

• The Parent Domain entered on the input file does not exist on the Learning environment.
• '!##!' symbol is missing at the end of record in the data file, which causes records not being recognized correctly. As a result, the records will be rejected by the system with the exception “Entity does not exist. Parent Domain does not exist in the LMS, the new Domain was not added in the LMS”.

• Make sure the domain entered on the Parent Domain column exists on the Learning environment.
• Make sure the '!##!' symbol is added at the end of each record as same as header in your connector data file.

DMN_ID|DMN_DESC|DMN_ID_PARENT!##!
testdomain||Parent!##!

Note: Engage Certified Partner to Import Data to SAP SuccessFactors Learning > Learning connectors can import thousands of records in the system, so we highly recommend that you engage with our Professional Services organization or a certified Learning implementation partner before you attempt to use connectors or any data import, especially in a production environment.

2116056 - SAP SuccessFactors Partner Support - Resources & Tools

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