SAP Knowledge Base Article - Public

2626341 - Purchase Order Search Screen Showing Empty Information, Such as Supplier Name

Symptom

You notice that there is information missing on the Purchase Order view for specific POs, such as Supplier Name, for example.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders Workcenter.
  2. Go to Purchase Orders View.
  3. Search for the affected PO.
  4. See that there is missing information, such as Supplier Name, for instance.

Cause

This happens due to a communication problem in the backend which needs to be corrected by SAP Support.

Resolution

Open an Incident explaining the issue.

Keywords

Missing Information, Supplier Name, Purchase Order , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808