SAP Knowledge Base Article - Public

2626444 - SAP HANA Logon when connecting to SAP Analytics Cloud (SAC)

Symptom

SAP HANA Logon when connecting to SAP Analytics Cloud (SAC)

Environment

  • SAP Analytics Cloud

Reproducing the Issue

  1. Browse to SAP Analytics Cloud tenant
  2. Prompted for login by https://cloudanalytics.accounts.ondemand.com/saml2/idp/sso/cloudanalytics.accounts.ondemand.com
  3. Log in
  4. Not you are now prompted for SAP HANA credentials by https://<SAP Analytics Cloud Tenant>/sap/hana/xs/formLogin/login.html?x-sap-origin-location=%2Ft%2FE%2F

Cause

This issue can only be resolved by SAP.

The SAP Cloud Operations team is responsible for resolving this issue.

Please request this fix via a Product Support chat case on the SAP for Me by choosing the SAP BusinessObjects Business Intelligence >> SAP Analytics Cloud expert area or the LOD (OnDemand) >> LOD-ANA-AUT component.

Resolution

See Also

Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.

Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, HANA, Logon, connecting, authentication , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0