Symptom
SAP HANA Logon when connecting to SAP Analytics Cloud (SAC)
Environment
- SAP Analytics Cloud
Reproducing the Issue
- Browse to SAP Analytics Cloud tenant
- Prompted for login by https://cloudanalytics.accounts.ondemand.com/saml2/idp/sso/cloudanalytics.accounts.ondemand.com
- Log in
- Not you are now prompted for SAP HANA credentials by https://<SAP Analytics Cloud Tenant>/sap/hana/xs/formLogin/login.html?x-sap-origin-location=%2Ft%2FE%2F
Cause
This issue can only be resolved by SAP.
The SAP Cloud Operations team is responsible for resolving this issue.
Please request this fix via a Product Support chat case on the SAP for Me by choosing the SAP BusinessObjects Business Intelligence >> SAP Analytics Cloud expert area or the LOD (OnDemand) >> LOD-ANA-AUT component.
Resolution
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening cases with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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Keywords
EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, HANA, Logon, connecting, authentication , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem