SAP Knowledge Base Article - Public

2626445 - Error "Service call failed" When Migrating Projects

Symptom

When migrate huge number of projects using the migration tool, you receive error "Service call failed" in simulation phase.

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to Business Configuration work center.
2. Search for Migration of Projects activity.
3. Select Migrate projects using the migration tool.
4. Select Execute Migration Step by Step.

Then in step 3 simulation import, error occurred: Service call failed.

Cause

The issue might be due to high number of tasks that is used within that project.

Resolution

Please check the sizing assessment tool: https://partneredge.sap.com/en/library/assets/products/ent_mng/byd/sell/tools_assets/pp_form_byd_epq.html. You can download it and enter the number of tasks part (4) Sizing "Maximum # of Tasks per project. Please check the size and split the migration file.

Keywords

Migration of Projects, Service Call Failed , KBA , service call failed , AP-PRO , Project Processing , SRD-CC-MIG-CNT , Migration: Content , Problem

Product

SAP Business ByDesign all versions