Symptom
When changing the BIZX configuration within LMS Admin, the following error is generated when updating the metadataProviders[IDP1].value value:
Validation Error
You must correct the following error(s) before proceeding:
The configuration is invalid: https://<url to be updated>/idp/samlmetadata?company=<company_id>;org.opensaml.saml2.metadata.provider.MetadataProviderException: Error retrieving metadata from https://<url to be updated>//idp/samlmetadata?company=<company_id>
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
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Navigate from LMS Admin > Configuration > System Configuration > BIZX
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Search for metadataProviders[IDP1].value and update the url as necessary
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Error is generated when Apply Changes is selected
Cause
There is an issue with DNS which needs to be resolved by Operations team
Resolution
Create a Support Case with SF Product Support who will coordinate with the Operations team to resolve the error
Keywords
SF, success factors, LMS, biz x , KBA , LOD-SF-LMS-INT , Integrations with BizX , How To