Symptom
It is not possible to delete the Sales Quote.
Reproducing the Issue
- Go to the Sales work center.
- Go to the Sales Quotes view.
- Search for the sales quote XYZ1 (where XYZ1 is the sales quote id) with Progress as Pending.
- Click on the delete action.
An error Deletion not possible once document is submitted is trigger.
Cause
The sales quote document can only be deletion if :-
-
The quote was not submitted to a customer.
-
The quote was not submitted to a manager for approval.
-
No follow-up document, such as an activity, for the sales quote exists.
Resolution
This is an expected system behavior.
See Also
Please also refer the Help Center document Sales Quote - Basics for more details.
Keywords
Can not delete quote , submit button , KBA , deletion disable , save not executed , LOD-LE-CQP , Customer Quote Processing , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions