SAP Knowledge Base Article - Public

2627855 - It is not Possible to Delete the Sales Quote

Symptom

It is not possible to delete the Sales Quote.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes view.
  3. Search for the sales quote XYZ1 (where XYZ1 is the sales quote id) with Progress as Pending.
  4. Click on the delete action.

An error Deletion not possible once document is submitted is trigger.

Cause

The sales quote document can only be deletion if :-

  • The quote was not submitted to a customer.

  • The quote was not submitted to a manager for approval.

  • No follow-up document, such as an activity, for the sales quote exists.

Resolution

This is an expected system behavior.

See Also

Please also refer the Help Center document Sales Quote - Basics for more details.

Keywords

Can not delete quote , submit button , KBA , deletion disable , save not executed , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions