SAP Knowledge Base Article - Preview

2627905 - Ticket With Too Many Interactions Is Freezing In RUI

Symptom

You have a ticket which has a high number (100 or more, but these values may vary depending of local network conditions) of Interactions and when you go in this ticket Interactions facet in RUI, the Internet Explorer browser is freezing and the only action possible is to close the browser and reopen the application.


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Environment

SAP Hybris Cloud For Customer Responsive UI

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Interactions, Freezing Screen, Ticket, Responsive UI, RUI, Fiori , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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