You want to know how to delete/enhance the signature types available in the system.
SAP Hybris Cloud for Customer
Reproducing the Issue
Step by step:
- Go to the Service work centre.
- Select the Tickets view.
- Open a ticket.
- Click the Actions button.
- Select the Generate Summary option.
- Select the desired form template.
- Click the Select Signature Type drop-down field.
You want to delete/enhance the values in this field.
There is no possibility to delete/enhance the values of signature types, as they are predelivered.
This is the expected system behaviour.
Ticket, Signature Type, Enhance, Delete. , KBA , enhance , ticket , delete , signature type , LOD-CRM-SRP-OPM , Output Management , LOD-CRM-SRP , Service Request Processing , Problem