SAP Knowledge Base Article - Public

2627933 - Error :"Import failed " when importing Content Library in SAP Analytics Cloud (SAC) -


  • Cannot import content Library, error :" Import failed" and system doesn´t create any folder in public folder. The connection in SAC is live data with S4HANA.
  • No packages can be downloaded from the Content Library.


  • SAP Analytics Cloud 2018.5.0

Reproducing the Issue

Import the libraries of this path -->Home -->browse --> files -->business content--> Financial Planning and Analysis for S4HANA Cloud


This is a known issue. The user has a unicode character : "É" in the user name, which causes issue with impersonation.


Remove the unicode character from user name fixes the issue.

See Also


EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem


SAP Analytics Cloud 1.0