2628041 - MBO applications fail to authenticate with error message: Path does not chain with any of the trust anchors (CERT_TRUST_IS_UNTRUSTED_ROOT)

MBO mobile applications are failing to authenticate.

Error on the client:

CERT_TRUST_IS_UNTRUSTED_ROOT
com.ianywhere.ultralitejni16.implementation.JniException: UltraLiteJ Error[-1305]: MobiLink communication error -- code: 24, parameter: , system code: 336134278Details:
StreamErrorCode = 24
StreamErrorMessage = null
StreamErrorProbableCause = The server's certificate was not signed by a trusted authority. Check the following: 1) The certificate file name was properly specified. 2) The certificate file contains one or more certificates. 3) The certificate file contains the correct certificate(s).4) The client's list of trusted root certificates includes the server's root certificate.
Error: 552 Message: 'java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.' Detail: ''

Error in the server log:

javax.naming.CommunicationException: nl-ams-dc03.mhc.molnlycke.net:636 [Root exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path validation failed: java.security.cert.CertPathValidatorException: Path does not chain with any of the trust anchors]

Error in the cockpit:

Error connecting to the configured server using the specified configuration: <configurationName>

• SAP Mobile Platform (SMP) 2.3
• LDAPS

Certificate Root, CERT_TRUST_IS_UNTRUSTED_ROOT, trust anchor, certificate, relay server, mbo, sup, smp , KBA , MOB-ONP-MBO , SAP Mobile On Premise MBO Synchronization , MOB-SUP-RT , SUP Runtime , Problem