SAP Knowledge Base Article - Preview

2628098 - Employees Did Not Receive Document Creation Notification After Form Launch - Performance Management

Symptom

  • The Document Creation Notification template is enabled in E-mail Notification Templates Settings in Admin Center, yet users did not receive the notification.
  • Forms were successfully launched to the employees via Launch Forms but no Document Creation Notification was received by users

**Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental**


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Environment

SAP SuccessFactors Performance Management

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

email, e-mail, launch forms, Send email notifications to form recipients, document creation notification, employee, not received, triggered, SF, Successfactors , KBA , csg_q , LOD-SF-PM-EML , Emails and Notifications , LOD-SF-MTR-EML , Emails and Notifications , Problem

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