Symptom
How are the active job requisition templates displayed in the system?
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP Success Factors Recruiting Management (RCM) - All versions
Reproducing the Issue
- Create a new job requisition from a blank template
- See the list of available templates
- Can we re-order this list?
Cause
This order Cannot be changed.
The system orders the templates alphabetically from the name of the template ( name between <template-name> </template-name>) within provisioning, with an extra detail: the capital letters in the template name are shown before the lower case ones. Se below:
Templates in Provisioning (following the order in wich was added to the system):
Templates in Recruiting (following capitals first then lower case, in alpahbetical order withing each "group"):
Resolution
Even if you change the name within the XML of the template for a certain language, it will not matter, the order will be always taken from the template name not specific to a language.
<template-name><![CDATA[Basic Job Requisition]]></template-name>
<template-name lang="en_US"><![CDATA[Basic Job Requisition en_US]]></template-name>
<template-name lang="it_IT"><![CDATA[Basic Job Requisition it_IT]]></template-name>
<template-name lang="ja_JP"><![CDATA[Basic Job Requisition ja_JP]]></template-name>
From the above example of XML that is in the job requisition template XML, if you are navigating through your instance in en_US the template will appear as Basic Job Requisition en_US, however the system will take the alphabetical order value from Template Name : Basic Job Requisition
See Also
2766078 - Order of the Job Requisition Templates when creating a position from Position Org Chart
Keywords
template; order; requisition , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To