SAP Knowledge Base Article - Public

2628303 - Unable to Post a Payment Allocation Due to Dump

Symptom

Try to post a Payment Allocation XYZ and receive a dump. (XYZ represents the ID of the Payment Allocation)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Payment Allocation subview.
  3. Find Payment Allocation ID XYZ.
  4. Select the respective documents and click Post.
  5. Dump occurs.

Cause

Payment allocation involves the assignment of a payment to a particular payment area, such as accounts payable, accounts receivable, or tax. The payment is then assigned to a particular business partner, such as a supplier, customer, or tax authority, within that area.

 If all the relevant information is available and correct, payment allocation is performed automatically.

To post the Payment Allocation successfully it is only allowed to assign items either in the Customer/Supplier tab or the Allocation to G/L Account tab.

Here assignments were made in the Customer/Supplier tab but also assigned items in the Allocation to G/L Account tab.

Resolution

Remove either the Customer/Supplier assignment or the G/L Account assignment in the payment allocation.

Now it should be able to release the payment allocation.

Keywords

Zahlungszuordnung, Dump, Absturz, Zahlungsverwaltung, nicht buchbar, system crash, posting not possible, Payment Management , KBA , AP-PAY-PAL , Payment Allocation , Problem

Product

SAP Business ByDesign all versions