SAP Knowledge Base Article - Public

2628303 - Unable to Post a Payment Allocation Due to a Backend Error

Symptom

You try to post a Payment Allocation XYZ and receive a backend dump. (XYZ represents the ID of the Payment Allocation)

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management  work center.
  2. Go to the Payment Allocation subview.
  3. Find Payment Allocation ID XYZ.
  4. Select the respective documents and click Post.
  5. A backend dump occurs.

Cause

You have made assignments in the Customer/Supplier tab but also assigned items in the Allocation to G/L Account tab.

To post the Payment Allocation successfully you are only allowed to assign items either in the Customer/Supplier tab or the Allocation to G/L Account tab.

Resolution

Remove either the Customer/Supplier assignment or the G/L Account assignment.

Keywords

Zahlungszuordnung, Dump, Absturz, Zahlungsverwaltung, nicht buchbar, system crash, posting not possible, Payment Management , KBA , AP-PAY-PAL , Payment Allocation , Problem

Product

SAP Business ByDesign all versions