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2628439 - How to setup transaction type when creating incident from managed system - Solution Manager


To setup particular transaction type when creating Incident/Problem from Managed system. For example, you want to create an Incident/ problem/ Service Request from Help --> Create "Support Message" option with particular transaction type(ZMIN/ZMPR/ZMRQ) only.



SAP Solution Manager


SAP Solution Manager all versions


SOLMAN, Satellite, managed, incident, ITSM, IT service management, problem, SMPR, SMIN, ZMIN, SMRQ, ZMRQ , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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