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SAP Knowledge Base Article - PreviewSymptom
A checklist step that is suppose to automatically send an email to a business partner does not send out an email.
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Environment
- SAP Solution Manager 7.2
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
Product
SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions
Keywords
ITSM, CHKLST_BT223 , KBA , CRM-BTX-SRQ-BF-CKL , Checklist for Services , Problem
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