SAP Knowledge Base Article - Public

2628674 - How to add the "Assign" option from the Actions menu in the item record

Symptom

The "Assign" link is missing in the Actions menu of item record as seen in below image:

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Login as an administration in Learning Administration >
  2. Navigate to Learning Activities >
  3. Items >
  4. Search for any item >
  5. Click on the item and you will see that the Actions section does not have the option 'Assign'.

Cause

The permission responsible for this action is missing in the administrator's role.

Resolution

Login as an administrator to Learning Administration and follow the steps below:

  1. Go to System Administration >
  2. Security >
  3. Role Management >
  4. Search for the role that the administrator has >
  5. Click on Edit icon and then click on Permissions > 
  6. Click on 'Add one or more from list' link >
  7. Click on the 'Expand All' link >
  8. Select the permission 'Assign Item To User' >
  9. Click on Add >
  10. Click on Apply Changes.
Once you make the above changes, you will be able to see the 'Assign' option as below.


Keywords

lms, learning, sf, successfactors, assign, button, option, missing, cannot, see, not, present, actions, menu, dropdown , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-WOR , Roles & Workflows , How To

Product

SAP SuccessFactors Learning all versions