SAP Knowledge Base Article - Public

2628721 - Unable to Approve Scanned Supplier Invoice

Symptom

While approving Scanned Supplier Invoice, the system triggers an error message.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Managing My Area work center.
  2. Go to Approvals view. 
  3. Select the open approval task "Select the Supplier Invoice for Approve XYZ" (XYZ represents the scanned Supplier Invoice ID).
  4. Click in Display Original Document button. 

Error message is triggered: 'No valid attachment type found for display'.

Cause

If the scanned invoice is uploaded as "Standard Attachment", the PDF file will be not available in the Approval screen.

However if the scanned invoice is uploaded as "Original Document", it will be displayed in the Approval screen.

Resolution

User can also follow the workaround:

  1. Go to Managing My Area work center.
  2. Go to Approvals view. 
  3. Select the open approval task "Select the Supplier Invoice for Approve XYZ".
  4. In the same screen, scroll down.

The standard attachment will be available for viewing.

See Also

Keywords

Supplier Invoice, Approving, Scanned Invoice, Approve, Original Attachment, Standard Attachment, Invoice Scanning, Supplier Invoice Approval , KBA , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions