2628823 - Resetting User passwords

This KBA describes how to reset User passwords

SuccessFactors Employee Central OData API

SuccessFactors Employee Central SFAPI

The following are the setps to reset user passwords:

1. Go to Admin Center -> Manage Employees -> Reset User Passwords ( or Tool Search: Reset User Passwords)
2. username: SAP_Support
3. New Password: xxx || Confirm Password: xxx => xxx is the new password
4. Reset User password

Very important in case the API user was created for SAP support:

It is needed to log in with the created API user and change the password, once the reset is done.

Reason: It is mandatory to change the password after the first log in and this can not be done by SAP support team.

Reset user passwords, resetting user passwords , KBA , LOD-SF-INT , Integrations , How To

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