Symptom
This KBA describes how to reset User passwords
Environment
SuccessFactors Employee Central OData API
SuccessFactors Employee Central SFAPI
Resolution
The following are the setps to reset user passwords:
-
Go to Admin Center -> Manage Employees -> Reset User Passwords ( or Tool Search: Reset User Passwords)
- username: SAP_Support
- New Password: xxx || Confirm Password: xxx => xxx is the new password
- Reset User password
Very important in case the API user was created for SAP support:
It is needed to log in with the created API user and change the password, once the reset is done.
Reason: It is mandatory to change the password after the first log in and this can not be done by SAP support team.
Keywords
Reset user passwords, resetting user passwords , KBA , LOD-SF-INT , Integrations , How To
Product
SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors HCM Core 1805 ; SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1411 ; SuccessFactors HCM Core 1502 ; SuccessFactors HCM Core 1505 ; SuccessFactors HCM Core 1508