SAP Knowledge Base Article - Public

2628936 - "No Data" in Benefits Overview


Employee has enrolled in a Benefit Program but this is not displayed in Benefit Overview.

Message displayed is "No Data".


Employee Central - Global Benefits

Reproducing the Issue

Prerequisite - Enrolment must exist.

  1. Go to any employee profile (or the affected employee profile)
  2. Go to Benefits Overview 
  3. "No Data" is displayed


  • The Legal Entity (LE) is not Maintained therefore the employee cannot see the benefit for that LE
  • Scheduled Period is not maintained in the Benefit Schedule

Note - There may be other reasons why you may get "No Data" in benefit overview, therefore if you have LE maintained, please raise a support case to get your case investigated.


  • Please Maintain Legal Entity for each and every Benefit
  • Please maintain Scheduled Period in Benefit Schedule


Benefit Oerview, No Data, , KBA , LOD-SF-EC-GBF , Global Benefits , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core 1802