Symptom
After incorrect remote connection credentials input, a chrome prompt comes up, and does not accept the correct credentials in SAP Analytics Cloud.
Environment
- SAP Analytics Cloud
- Live Data Connection
- Apache Reverse Proxy
Reproducing the Issue
- Logon to SAC.
- Create a Story based on Live Data Connection.
- Enter the wrong credentials.
- Notice that another "Authentication window" pops-up in the browser.
- Enter the correct credentials.
- Notice that the chrome does not accept the credentials.
Cause
The httpd.conf file does not contain the rule which suppresses the browser's default authentication dialog.
Resolution
If you configuring your remote system to use basic authentication, you can add the following rule to suppress the browser’s default authentication dialog when a user enters incorrect credentials:
<Location /<PATH>/>
Header unset www-authenticate
</Location
See Also
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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Keywords
SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, credentials, prompt, window, popsup, authentication, remote, dialog, default, browser, chrome , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem