SAP Knowledge Base Article - Public

2629265 - Sorting button is disabled for charts using SAP Analytics Cloud iOS mobile application


  • The sorting button is disabled for some charts using SAP Analytics Cloud iOS mobile application.
  • The sorting button is available for the same chart using other devices, but the same user.


  • SAP Analytics Cloud 2018.5.1
  • iPhone 6 or below
  • SAP Analytics Cloud iOS mobile app (latest)

Reproducing the Issue

  1. Open an SAP Analytics Cloud story from mobile.
  2. Select a chart.
  3. Notice that the sorting button is grayed out. 


SAP Analytics Cloud iOS mobile application does not support iPhone 6 or below devices.


Use a supported device as per, Mobile Requirements.

See Also

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SAP Analytics Cloud 1.0