2629356 - Jobs of Specific Brands not Posted on External Career Site - Recruiting Marketing

After posting a job in RCM (Recruiting Management) for a specific Brand the job doesn't appear on the RMK (Recruiting Marketing) Career Site.

Brands are enabled in RMK during the implementation process. For sites with multiple brands configured, you can set up different colors, images, and fonts for each brand in the Global Styles menu of Career Site Builder (CSB). The best practice to integrate RCM and RMK (Recruiting Marketing) is to use a picklist field in RCM for Brands.

This article presents important recommendations about Brand integration between RCM and RMK.

• SAP SuccessFactors Recruiting Marketing
• SAP SuccessFactors Recruiting Management

1. Map the picklist created to select Brands to the Brand field in RMK
2. Create a Job Requisition in RCM
3. Select the Brand
4. Post the job externally to RMK
5. The job is not searchable for this specific Brand in RMK

• Brand name is mismatched between RCM and RMK.
• The Brand field mapped in 'Setup Recruiting Marketing Job Field Mapping' has been changed or is incorrect.

Review the Brand name:

The recommended characters to use in a Brand field are : letters in lower case (a-z) , letters in uppercase (A-Z), numbers (0-9) hyphen (-) and underscore (_)

WARNING:
Most special characters will not work.
Spaces are not supported.
Also note that as a best practice, using ALL CAPS should be avoided as consecutive capital letters could interfere with category and job delivery rules by triggering unwanted operators such as "AND" "OR" "NOT".

Note : If you are using a picklist to select a Brand in a job requisition, make sure the selected label matches the URL Brand Identifier from the Brand created in RMK.

Review the RCM-RMK field mapping for Brand:

1. Go to Admin Center > Setup Recruiting Marketing Job Field Mapping.
2. Select the Job Requisition Template.
3. Ensure that the Brand field is mapped to the correct RCM field.

After making any changes to the field mappings, un-post and re-post the job requisitions. Note that it can take up to 30 minutes for a job to post in RMK.

For duplicate RCM field labels, refer to KBA 3555316 to identify the Field ID.

2557601 - Recruiting Integration - RCM-RMK Fields for Job Data Mapping - Recruiting Marketing

2611157 - Enabling and Disabling Brands in RMK Career Site - Recruiting Marketing

3555316 - How to Identify the Exact Job Requisition Field ID on the 'Setup Recruiting Marketing Job Field Mapping' Page - Recruiting

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