SAP Knowledge Base Article - Public

2629449 - Need assistance in implementing Crossboarding - Onboarding 1.0


  • We are using onboarding process; now we want to implemment crossboarding
  • How to setup internal transfer
  • How to trigger crossboarding from EC


SAP SuccessFactors Onboarding


Crossboarding From EC:

  1. Enable Intelligent Service
  2. Configure Business rule in EC ( )
  3. Enable Internal Hire Feature in Super admin -> Features
  4. Create Custom process (Review Implementation guide : How to Create a Custom Process) and add filters to trigger this crossboarding process. Condition should include Internal Hire = true.
  5. Also review "Crossboarding with Employee Central Workflow" in the Admin guide

If you need assistance in implementing the complete cross boarding process, please reach out to your Customer Success Manager (SAP Contact). Through your CSM, you can reach out to Professional services(PS) team who will take care of implementing the entire process. Please click here

See Also


On Boarding, OBD, Onboarding 1.0, SuccessFactors , KBA , LOD-SF-OBD-XBD , Cross Boarding , Problem


SAP SuccessFactors Onboarding all versions