SAP Knowledge Base Article - Preview

2629766 - "Subaccount already exists" when adding new subaccount in Cloud Connector

Symptom

When saving a new subaccount on the "add subaccount" screen in the Cloud Connector, the following error is shown:

"Subaccount <Subaccount Name>@<region>.ondemand.com already exists"


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Environment

  • SAP Cloud Connector release independent;
  • SAP Cloud BTP Platform;

Product

SAP BTP, Neo environment 1.0 ; SAP Connectivity service 2.0

Keywords

sub-account, sub account, subaccount, account, exists, duplicated, region, SCC, SAP Cloud connector, SAP CC, CC, connector, sub-account user, certificate, BTP cockpt, BTP, Cloud Connectors , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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