SAP Knowledge Base Article - Public

2629809 - SSL Certificate revoked - Recruiting Marketing

Symptom

This article presents a pretty rare situation that can happen when working with certificates. In some situations minutes, hours or days after installation the certificate isn't valid anymore and the following message appears when accessign the site :  Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Access the RMK Career site on a mobile browser. 
  2. Error SEC_ERROR_REVOKED_CERTIFICATE appears.

Cause

The certificate has been revoked by the issuer.

Resolution

The SSL certificate of the RMK Site needs to be updated. This process is now a self-service process for RMK Customers. Please check the KBA 2231401 - Updated SSL Certificate Renewal process - Recruiting Marketing on how to renew or update the RMK SSL Certificate.

See Also

2563741 - Unable to Access the Production RMK Career Site - Recruiting

2565122 - FAQ on SSL Certificates for RMK Production Career Sites

Keywords

KBA , LOD-SF-RMK-CER , Certificate Renewal, IP Address, Domain , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions