SAP Knowledge Base Article - Public

2629811 - Action Submit is Disabled For Sales Quote


The button Submit is disabled in a Sales Quote document


SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to Sales and select Sales Quotes
  2. Search for Quote ID XYZ (Where XYZ corresponds to Sales Quote ID)
  3. Open the Quote
  4. The button Actions->Submit is disabled


The sales quote document type is enabled for external pricing. Only a successfully calculated quote can be submitted. This can be checked in field field "Pricing Status".

You can check whether the external pricing is enabled for this document type in fine tuning activity "Sales Quotes".


Calculate the price of this sales quote by clicking on button "Request External Pricing"

See Also

For further information about External Pricing, please check this help document


sales quote submit; c4c; c4c integration; submit disabled; , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To


SAP Cloud for Customer core applications all versions