2629871 - Ways to handle different message status

Symptom

You are using SAP Hybris Cloud for Customer(C4C), and integrate it with other SAP business suite like SAP ERP/CRM/S4H. For the incoming & outgoing communications in C4C, you might notice various message status in its Web Service Message Monitoring, and want to know their meanings and the appropriate ways to handle them.

Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Web Service Message Monitoring; Waiting; Cancel; Error , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To

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