SAP Knowledge Base Article - Preview

2630006 - Jam REST API related warning message appears when saving BIZX configuration file

Symptom

When clicking 'Apply Change' button in BIZX configuration file edit page, system displays a warning message like below:

Warning Details:

  • The settings have been successfully saved with the following warnings:
    • Jam REST API testing failed with message:(Access token denied.). Please check the successFactorsCubeTreeBaseURL settings.

OR

Warning Details:

  • The settings have been successfully saved with the following warnings:
    • Jam REST API testing failed with message:(Error requesting access token.). Please check the successFactorsCubeTreeBaseURL settings.


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Environment

 SuccessFactors Learning Management System (LMS)

Product

SAP SuccessFactors Learning all versions

Keywords

KBA , LOD-SF-LMS , Learning Management System , Problem

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