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SAP Knowledge Base Article - PreviewSymptom
When using a coupon that reduces the value of the shopping cart to 0, when Checking out the shopping cart, the error "The shopping account you are using does not support any payment methods" is presented. Note that it only happens if only "Purchase Order" payment method is configured for the User.
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Environment
SuccessFactors Learning Management System (LMS)
Product
SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802
Keywords
Shopping Cart, Add to Cart, Checkout, Coupon, 0, 100%, Free, The shopping account you are using does not support any payment methods. , KBA , LOD-SF-LMS-COM , Commerce , Problem
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