SAP Knowledge Base Article - Preview

2630281 - When checking out from Cart with coupon, user receives error: The shopping account you are using does not support any payment methods

Symptom

When using a coupon that reduces the value of the shopping cart to 0, when Checking out the shopping cart, the error "The shopping account you are using does not support any payment methods" is presented. Note that it only happens if only "Purchase Order" payment method is configured for the User.


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Environment

SuccessFactors Learning Management System (LMS)

Product

SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802

Keywords

Shopping Cart, Add to Cart, Checkout, Coupon, 0, 100%, Free, The shopping account you are using does not support any payment methods. , KBA , LOD-SF-LMS-COM , Commerce , Problem

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