Symptom
Go to Learning Home Page > Options and Settings
Learning Offline Player Activation Code Button is not visilble for the users.
Environment
Successfactors Learning Management , Learning Management System.
Cause
If below property is set to 'false' , users won't be able to see Offline Player Activation Code Button under option and settings in the LMS user home page.
offlinePlayerUpgradeEnabled=false.
Resolution
Set the below property to 'true' as shown below to make Activation Code Button visible for the users.
Navigation Steps :
System Admin > configurations > System Configurations > LMS_ADMIN.
# This configuration controls whether Offline Player can be upgraded by users.
# Warning: If this configuration is set to false, users will not be able to download the Offline Player from Options and Settings.
offlinePlayerUpgradeEnabled=true
We also need to Add below Workflow for User Role
Access SuccessFactors Learning Offline
Keywords
offlinePlayerUpgradeEnabled , Activation Code Button , Offline Player. , KBA , LOD-SF-LMS-CNT , Content , Problem