SAP Knowledge Base Article - Preview

2630643 - Error When Updating Service Requests Via Mass Data Maintenance

Symptom

You are facing the error below when updating Service Requests via Mass Data Maintenance:

"Missing key specification for processing node SERVICE_REQUEST TextCollection.TEXT
Update not possible; existing data for TEXT not fully specified"


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Environment

SAP Cloud for Customer - all its versions.

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

service request, notes, case description, internal comment, mass data maintenance, import, update, ticket , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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