SAP Knowledge Base Article - Public

2630894 - Error : Payment Allocated To Missing

Symptom

When you open the Payment Allocation, you can see this error message - Payment Allocated To missing

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Payment Allocations view.
  3. Show all In Preparation allocations, and select the one in question.
  4. Select the Payment Allocation ID.
  5. Over the Payment Allocation screen, you can see the error - Payment Allocated To Missing.

Cause

There is a Buffering problem and/or synchronization error when relevant documents are edited concurrently. Error message suggests that although a business partner has been selected and the Open Amount is Zero, there could be some open item assignment problem.

Resolution

In most cases this can be rectified by removing and adding the same customer/supplier ID.

  1. Go to the Payment Management work center.
  2. Go to the Payment Allocations view.
  3. Show all In Preparation allocations, and select the one in question.
  4. Select the Payment Allocation ID.
  5. Go to the Customer/Supplier tab.
  6. Remove the Customer/Supplier ID.
  7. Press Enter.
  8. Add the same Customer/Supplier ID.
  9. Under Open Items, match the items.
  10. You can see the Post option is enabled.
  11. Select Post.

Keywords

Error in Payment Allocation, Payment Allocated To Missing , KBA , error in payment allocation , payment allocated to missing , AP-PAY-PAL , Payment Allocation , Problem

Product

SAP Business ByDesign all versions