SAP Knowledge Base Article - Public

2630966 - Payment Method is Defaulted When Creating a New Customer Account

Symptom

You are creating a new Customer Account and the Payment Method field is automatically populated.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Account Management work center.
  2. Select New Corporate Account under Common Tasks.
  3. Click View All.
  4. Open the Financial Data tab and the Payment Data subtab.
  5. Enter Company ID
    Note: Payment method is defaulted.
     

Resolution

This is the expected SAP Business Bydesign system behavior. The Payment Method information gets populated by copying the last one used on Customer Account creation.

Keywords

Customer Account; Payment Method; Payment Data; Company , KBA , SRD-FIN-ACR , Receivables , How To

Product

SAP Business ByDesign all versions