Symptom
When attempting to access LMS, users are receiving a Bad Gateway error and are unable to access LMS.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Try to access / login to your LMS System
- Get the error above
- No user can access LMS
Resolution
- Submit a case to Cloud Support.
- Successfactors Operations team would be contacted for further investigation on why the system is down for all users.
Keywords
LMS, System Down, Bad Gateway Error, Error 502, Users cannot access LMS, Login,Cannot Access, LMS Access, Access , KBA , LOD-SF-LMS-PER , Application Latency/ Performance Issues , LOD-SF-LMS-508 , Accessibility , Problem
Product
SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public