Symptom
You are getting an error "You are not authorized to execute report Average Availability/Downtime Details".
Environment
SAP Hybris Cloud for Customer, SAP Business ByDesign.
Reproducing the Issue
-
Go to Service Control Center Work Center.
- Go to System Availability view.
Cause
Average Availability and Downtime Details Report is not assigned.
Resolution
-
Go to Business Analytics Work Center.
- Find Average Availability.
- Click on Go.
- Select Average Availability (Current System).
- Click on Assign.
- Under Work Center: Service Control Center, mark the checkbox of System Availability.
- Click on Save.
Repeat the above steps for assigning the report for Downtime Details also.
Keywords
Average Availability Report, Downtime Details Report, System Availability, Service Control Center, Business Analytics, Report. , KBA , downtime details(current system). , average availability (current system). , SRD-CC-CC , Control Centre , How To
Product
SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions