SAP Knowledge Base Article - Public

2631708 - Recruiting Approvals To-Do tile shows 'No Due Date' - Recruiting Management

Symptom

The recruiting approvals in the To-Do tiles on the Home page shows 'No due date' in spite of setting up the due date of requisitions in Form Template Settings.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to Home page > To-Do tiles > Recruiting Approvals
  2. Click on the To-Do items. It shows 'No due date'

todo 1.PNG

Cause

The due date in the Recruiting Approvals To-Do notifications depend on the Step Due date of the route map step.

Resolution

  1. Go to Admin Center > Manage Route Maps
  2. Select the route map 
  3. For each step configuration, enter a Due date value.
  4. Once the step due date is set up, the same will reflect in the To-Do tiles >> Recruiting Approvals

35D1C1AD.PNG

If you want to enable Use relative dates for form routing, please work with a partner or SAP Professional Services to receive guidance on how to use it.

Please note that it is not possible to configure a due date for an Ad Hoc approver

See Also

Implementation Guide: Route Map Configuration

2448278 - Recruiting Approval Tile Shows "No due date" for Requisitions

2897345 - Setting up Due Date on Job Requisition approval form in To-Do tile

Keywords

No Due Date; Route Map Tile; To-Do Tile; , KBA , LOD-SF-RCM-MAP , Routing, Route Maps & Workflows , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions