Symptom
When users log in to LMS, they are not able to see anything.Home tab is missing and the screen appears as blank.
Environment
SAP Successfactors Learning
Learning Management System(LMS)
Reproducing the Issue
Login to LMS as a user.You will not see the Home tab.
Cause
The user role is missing the workflow.
Resolution
1.Login as an admin to LMS.
2.Go to System Admin>Security>Role Management.
3.Search for the Role that the user has.
4.Click on Edit icon and then click on Workflows.
5.Click on "Add one or more from list" link.
6. Click on "Expand All" link.
7.Select the workflow "Access Home".
8.Click on Add.
9.Click on Apply Changes.
Once you make the above changes, user will be able to see the Home tab.
Keywords
Home tab is missing,user cannot see home tab,home,user,blank screen , KBA , LOD-SF-LMS-WOR , Roles & Workflows , Problem