SAP Knowledge Base Article - Public

2632131 - Internal server error when trying to import data from SAP BW in SAP Analytics Cloud

Symptom

You try to import data to a model using SAP BW and you receive an error indicating: Internal Server Error.

If you open Chrome developer tools, you can see the status 400 error:

{"message":"","stack":"","errorDetails":[],"status":400,"bUIMsg":false,"bWarning":false}

This is only affecting one tenant, other tenants using the same agent work as expected.

Environment

  • SAP Analytics Cloud 2018.6.2

Cause

The user ID contains A accent (Á).

Resolution

This issue is resolved in 2018.7

See Also

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Keywords

error interno de servidor, agent, bi agent, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

Product

SAP Analytics Cloud 1.0